- Origin
- Developed by Development Dimensions International (DDI) in the 1970s as the canonical structure for competency-based interviewing. Now standard at Amazon, Google, Microsoft, and most Fortune 500 hiring loops.
- Why it works
- Forces a single concrete story anchored in measurable outcomes. The four buckets map directly to the bullet rubrics interviewers fill in afterward, so the answer pattern-matches the scoring artifact.
- When to use
- Any "Tell me about a time when…" or "Describe a situation where…" prompt.
Section structure▾
- Situation1-2 sentences setting the scene with specifics — when, where, the team, what was at stake.
- Task1 sentence on what you specifically owned or had to deliver.
- Action3-4 sentences in first person on what YOU did (not the team). Lead with the decision; explain why.
- Result1-2 sentences with quantified outcomes. Numbers if possible (% lift, $ saved, headcount, latency, NPS).